Title:  Senior Engineer Operations

Position Summary

The Senior Engineer Operations designs, develops, implements and uses systems and data to ensure safe, legal and efficient operations of JetBlue aircraft in the areas of aircraft performance, weight and balance, flight planning, route analysis and fuel performance. The Senior Engineer provides support to Flight Operations and System Operations and provides training to other team members as needed. They report to the Manager Operations Engineering.

Essential Responsibilities

• Designs, develops and implements systems for tracking aircraft weight and balance, monitoring aircraft performance, maintaining airport and aircraft data, and providing data to support flight planning and operations
• Develops special procedures for aircraft operations when required by unusual operational situations in cooperation with Flight Operations
• Performs route analysis including payload-range studies and airport suitability studies
• Investigates and determines root causes of operational events and failure
• Identifies negative trends in aircraft performance and develops corrective action
• Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
• Participates in industry meetings on behalf of JetBlue
• Coordinates issues with the Federal Aviation Administration (FAA) on behalf of JetBlue
• All other duties as assigned

Minimum Experience and Qualifications

• Bachelor’s degree in Engineering OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of engineering experience in the aviation or aerospace industry, preferably in aircraft performance and/or operations engineering
• Proficient with Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong airline business acumen
• Strong analytical skills
• Strong capabilities with database querying (e.g., SQL) and/or high-level programming language(s)
• Ability to work under pressure in a fast paced, deadline driven environment
• Able to communicate technical issues in an assertive and tactful manner
• Project management skills
• Excellent multitasking skills
• Available for overnight travel (10%)  
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

• Advanced Engineering degree
• Working knowledge of Federal Aviation Regulations (FAR’s) governing aircraft certification, maintenance and FAR 121 operations
• Dispatch License or Pilot’s License
• Experience in software and database development/maintenance
• Knowledge and/or experience with best practices throughout the airline industry

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $130,000.00 and $145,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.