Apply now »

Title:  Manager Loyalty Accounting


Long Island City, NY, US, 11101

Req ID:  45102

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

Position Title: Manager Revenue Accounting


Position Summary

The Manager is responsible for leading the accounting team to ensure JetBlue's frequent flyer/loyalty program, TrueBlue, is reported accurately and on time. This responsibility includes managing several crewmembers and overseeing general ledger postings, reconciliations, forecasting, analysis of budget versus actual, as well as ensuring internal controls are properly maintained.  The Manager also ensures successful implementation of all Loyalty Program initiatives, including process development, system testing and technical accounting research, etc.


Essential Responsibilities

  • Manage the accounting for loyalty related programs, including revenue recognition, air traffic liability and related assets and liabilities.
  • Manage the accounting of JetBlue’s Cobranded credit card agreement.
  • Perform various fair value, cost, breakage etc. analysis to ensure proper assumptions used in accounting. 
  • Ensure the accurate and timely invoicing of loyalty partners.
  • Interpret and apply the rules of multiple element arrangement accounting.
  • Research, analyze and conclude on the proper accounting treatment of new revenue sources and initiatives.
  • Foster a team environment and collaborate with other internal departments and external business partner
  • Perform budgets and forecasts for areas of responsibility
  • Manage and ensure resources are adequate for an efficient operation.
  • Ensure compliance with internal controls; document and develop new procedures when required.
  • Prepare technical accounting memorandums
  • Understand contract terms and translate them into the appropriate application of US GAAP.
  • Other duties as assigned


Minimum Experience and Qualifications

  • Bachelor’s Degree in Accounting or Finance
  • Certified Public Accountant (CPA)
  • Five (5)  years’ experience in accounting roles, including public accounting and/or with a public company
  • Proven understanding of accounting theory and United States Generally Accepted Accounting Principles (GAAP)
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located


Preferred Experience and Qualifications

  • Proficient with the Microsoft Office Suite
  • Previous airline industry experience
  • Strong analytical & problem-solving skills
  • Self-starter who possesses a sense of urgency and an ability to operate in a fast-paced environment with shifting demands
  • Previous experience with supervising others
  • Excellent verbal and written communication skills
  • Experience with system implementations and/or major system enhancements
  • SAP Experience preferred


 Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities



  • Computer and other office equipment


    Work Environment:

  • Normal Office Environment


    Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)





JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

Apply now »