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Title:  Supervisor Facilities


Jamaica, NY, US, 11430

Req ID:  55125
Category:  Facilities



Position Summary:

The Supervisor, Facilities - JFK reports up through JetBlue’s Infrastructure, Properties, and Development (IPD) Department.  Core responsibilities of this role include management, coordination, and oversight of all facilities-related functions at JFK Airport (Terminal 5, Building 81, Hanger 81, and Building 74).  The Supervisor oversees all work performed by our business partners, who may be onsite contractually or utilized on an ad hoc basis.  Additionally, the Supervisor is responsible for facilitating communications and information to and from JetBlue’s internal customers and business partners. The role includes tracking day-to-day spend against budget, ordering parts and supplies, monitoring critical building systems, approving invoices and utility expenditures, and leading/advising on multiple projects.


Essential Responsibilities: 

  • Lead, promote, and maintain a safety-conscious culture
  • Oversee the performance of business partners as it relates to facility maintenance
  • Oversee day-to-day activities at Terminal 5, Hangar/Building 81 and Building 74
  • Identify/lead/manage facility projects being executed by business partners and contractors
  • Monitor and assess business partner performance related to our preventive maintenance inspections/repairs 
  • Monitor and ensure the integrity and functionality of critical systems such as: fire suppression, sprinkler systems, fire extinguishers, HVAC systems, escalators, and elevators
  • Monitor and assess business partner performance related to janitorial, trash, security monitoring (infrastructure), and horticulture maintenance
  • Ensure business partners effectively maintain mechanical equipment rooms to ensure clean and safe conditions at all JFK facilities
  • Consult with stakeholders, user groups, and Crewmembers to define and describe project scope, project specifications, resource requirements, and schedule; suggest viable solutions to complex problems in order to meet project and/or plan objectives
  • Assist with asset management, building aesthetics, and branding efforts
  • Assist with preparation and management of budgets, expense tracking, and spreadsheets
  • Assist with development of new Requests for Proposals (RFPs), business cases, and contractual quotes
  • Maintain existing contracts, Certificates of Insurance (COIs), performance bonds and safety documents for all contractors and projects
  • Meet with airport authorities and attend Facilities meetings representing JetBlue as needed or expected
  • Other duties as assigned


Minimum Experience and Qualifications:

  • High School Diploma or General Education Development (GED) Diploma
  • Three (3) years of experience working in a facilities environment
  • Demonstrated detail orientation and problem-solving aptitude
  • Confidence interacting with experienced professionals and influencing/guiding the decision-making process, or, as in many cases, making outright decisions  
  • Proficiency with Microsoft Office suite
  • Rapid learner
  • Aptitude for understanding the functionality of HVAC systems, lighting controls, electrical basics, plumbing basics, and the facility building management computer system (BMS)
  • Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue’s insurance standards
  • Must be able to acquire and maintain a United States Customs Clearance
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Available for occasional overnight travel (10%)
  • Must be able to pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship


Preferred Experience and Qualifications:

  • Bachelor’s Degree
  • Facility trade organization certificates related to facility maintenance
  • Three (3) years of airport or airline experience
  • Three (3) years of leadership experience
  • Conveyor and/or passenger boarding bridge experience
  • Excellent prioritization and reasoning skills
  • Excellent verbal and written communication skills
  • Project management background


Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice, including holidays and weather events
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun 
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))



  • Computer and other office equipment
  • HVAC, electrical, and plumbing


     Work Environment:

  • Airport Terminal, Mechanical Rooms, Kitchens, Maintenance Hangar, Vehicle Shop and other related settings
  • Occasional inclement weather and elevated noise levels
  • Ability to stand and walk for extended periods of time
  • Shift-based (non-hourly)


Physical Effort: 

  • Moderate physical activity required by handling objects up to 20 pounds frequently and 50 pounds occasionally



The base pay range for this position is between $75,000.00 and $90,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Queens
Nearest Secondary Market: New York City

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