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Title:  Supervisor International Security


Santo Domingo, DO, 15701

Req ID:  54379
Category:  Security



Position Summary

The Supervisor, International Security SDQ’s primary function is to support the Security Manager - SJU in the fulfillment of all Corporate Security mission objectives within the Dominican Republic and other locations as assigned. With guidance from the Security Manager, the Security Supervisor will be responsible for addressing all security related duties, issues pertaining to JetBlue’s International operations, and provide assistance and support to JetBlue International Airport leadership. In addition to serving as a security resource for the Dominican Republic and other locations, the Supervisor International Security will also be responsible for developing and maintaining effective liaison with all duly authorized law enforcement, intelligence and regulatory officials whose jurisdiction impacts upon aviation operations within JetBlue’s International cities.  


Essential Responsibilities

  • Supervises and carries out all security related functions
  • Maintains strong and effective working relationships with JetBlue’s Airports department leadership in Dominican Republic and other locations in support of the core business
  • Acts as JetBlue’s security liaison with US and foreign officials in security matters that affect JetBlue operations
  • Reports all facts and data relative to security issues and events internationally in a timely and accurate manner
  • Implements and supports all Corporate Security Department initiatives including both Transportation Security Administration (TSA) managed risk based security initiatives and JetBlue initiatives aimed at the improvement of security for our Crewmembers and Customers
  • Responsible for helping to identify and assessing any security related vulnerabilities that may arise and thereafter, assist leadership with the development of security risk mitigation strategies
  • Conduct complex investigations related to fraud, pilferage, narcotics trafficking, theft and other matters
  • Ability to write complex investigations reports in English
  • Ensure adherence to all Safety and Security regulations
  • Other duties as assigned


Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • Three (3) years of previous security related work in the law enforcement, intelligence, regulatory or private/corporate security sector
  • Three (3) years in a leadership role  
  • Demonstrate proficiency in reading, writing and speaking English and Spanish
  • Proficient in situational assessment and the detailed reporting of events under stressful circumstances
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
  • Depending on location, must acquire and maintain a United States Customs Clearance
  • Available for occasional overnight travel (excess 50%)
  • Must be in possession of valid travel documents with the ability to travel in and out of the Dominican Republic and the United States
  • Must be able to acquire a valid visa to travel to the US
  • Knowledge of the structure, operations and functions of both US and foreign governments
  • Ability to effectively interface with all JetBlue operational components and foreign government and private Business partners
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located. This position is not eligible for visa or work permit sponsorship


Preferred Experience and Qualifications

  • Bachelor’s Degree from an accredited four year university or college
  • Five (5) years of experience in a supervisory role
  • Ten (10) years of experience in law enforcement or private security sector
  • Refined interpersonal skills
  • Proficient with Microsoft Office and other IT business “suites”


Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))



  • Computer and other office equipment


Work Environment:

  • Airport Environment
  • Subject to weather and elevated noise levels within airports
  • Ability to stand for an extended period of time


Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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