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Title:  Senior Analyst Safety Management System


Orlando, FL, US, 32827 Long Island City, NY, US, 11101

Req ID:  41827

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.


Position Title: Senior Analyst Safety Managements System (Risk Management)


Position Summary

The Senior Analyst Safety Risk Management develops, facilitates and maintains JetBlue Safety Risk Management programs and supports the Safety Risk Management component of JetBlue’s Corporate Safety Management System (SMS) in accordance with IOSA Standards and Recommended Practices (ISARPs) and 14 CFR Part 5.

Essential Responsibilities

  • With delegated authority from the Vice President Safety and Regulatory Compliance and Manager Safety Management System, oversee and execute JetBlue’s Safety Risk Management and Change Management Programs in accordance with JetBlue’s SMS, applicable ISARPs and 14 CFR Part 5
  • Support the Safety Department and other Departments in performing Safety Risk Assessments (SRAs) to ensure hazards are identified throughout the organization
  • Ensure JetBlue performs Safety Risk Management when required by 14 CFR Part 5.51 via JetBlue’s Change Management and Safety Assurance processes.
  • Facilitate the Change Management process under the direction of Safety Leadership and DO
  • Promote SMS throughout the organization by facilitating the development of tools and techniques that strengthen Safety Risk Management
  • Facilitate and directly oversee complex and cross divisional Safety Risk Assessments (SRAs)
  • Direct focus of risk analysis to provide in-depth insight into underlying contributing factors and trends; Interfaces with company leadership and operating department Crewmembers to ensure analysis objectives are met and needed mitigating actions are derived
  • Coordinates with relevant operational areas of the organization to ensure findings are subjected to additional validation and assessment, and addressed with appropriate follow-up action
  • Validate the completeness and effectiveness of Safety Risk Assessments and Safety Risk Management performed by other Departments
  • Report the effectiveness and health of JetBlue’s Safety Risk Management including metrics, key performance indicators, safety performance indicators via reports and dashboards to JetBlue’s Risk Working Groups and the Safety Review Board
  • Perform continuous analysis of JetBlue’s SMS data to identify trends, safety concerns, and effectiveness of risk controls, corrective actions and JetBlue’s SMS that may predict future hazards to aircraft operations.
  • Manage the use and standardization of risk data management and entry into JetBlue’s Safety Management System software platform and database (Rolls Royce VisiumAQD) to ensure risk mitigations are developed and implemented into operations
  • Oversee the standardization of the recording, documentation and data management of JetBlue’s Safety Review Board and Risk Working Groups including supporting the Risk Working Group (RWG) Standardization Team
  • Support the development, delivery and maintenance of SMS training to ensure Crewmembers possess the competencies appropriate with their role in JetBlue’s SMS
  • Ensure  records of Safety Risk Management are retained and ensure proper documentation of JetBlue’s Safety Risk Management in accordance with JetBlue policies, IOSA standards, DOD requirements, and 14 CFR Part 5.
  • Support the Manager Safety Management System and the SMS Team on the development, implementation and continuous improvement of JetBlue’s SMS
  • Ensure adherence to all Safety and Security regulations
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree
  • Three (3) years industry experience in aviation safety and/or relevant safety programs
  • Formal safety management training or prior analyst experience working within a 14 CFR Part 121 Safety program
  • Experience with management and analysis of aviation data
  • Working knowledge of 14 CFR Part 5 and Safety Management System (SMS) principals and applications
  • Working knowledge of regulations and standards governing commercial aviation (ICAO, FAA, NTSB, IOSA) and those governing aviation safety, security, environmental, and employee health and safety
  • Proficiency with MS Office applications (Access, Excel, Word, PowerPoint, Outlook)
  • Familiarity with risk modeling tools/approaches (Fault tree, fishbone, bowtie, ARMS, risk matrices, etc.)
  • Ability to quickly learn new software through training and self-study
  • Ability to apply analytical approaches and tools to problem solving
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Master’s Degree in related field
  • Aviation operations experience (FAA Certificated Pilot, A&P, Dispatcher or work experience in an operational role at a Part 121 Carrier or Aircraft OEM)
  • Statistical analysis experience/skills
  • Human Factors training and/or experience
  • Ability to work effectively with professionals from diverse technical areas
  • Strong organizational and planning skills
  • Strong technical writing and verbal communication skills
  • Strong team building interpersonal skills and ability to liaise with other teams within and outside of JetBlue
  • Excellent analytical and problem solving skills
  • Exceptional oral and written communication skills.
  • Working knowledge of regulations and industry trends governing commercial aviation safety, security, environmental, and employee health and safety
  • Working knowledge of descriptive statistics and applied research methods

     Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


  • Computer and other office equipment

     Work Environment:

  • Normal work environment

     Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Orlando

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