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Title:  Senior Analyst Fatigue Risk Mgt System


Orlando, FL, US, 32827 Long Island City, NY, US, 11101

Req ID:  24404

Position Summary

The Senior Analyst, Fatigue Risk Management System supports the JetBlue Safety department by analyzing, investigating and reporting on human fatigue-related information from safety reports, scheduling data and other fatigue-related sources.  The Senior Analyst will administer a data-driven FRM program, based largely upon scientific principles and operational knowledge, which allows for continuous monitoring and management of safety risks associated with fatigue.

Essential Responsibilities

  • Investigate, analyze and research fatigue reports and related scheduling and operational data to identify fatigue trends and associated flight safety risks.
  • Conduct statistical analysis studies to support any FAA Fatigue Risk Management System applications
  • Acts as liaison with representatives from operational departments, Union and/or Values Committees and the FAA regarding the development and administration of the JetBlue FRMS.
  • The Senior Analyst will assist with administering the Fatigue Review Board (FRB)
  • Development of reporting metrics to quantify fatigue risk on the schedule and within the JetBlue operation
  • Develops communications for Crewmembers and other key internal stakeholders, providing critical feedback for fatigue risk management awareness.
  • Assists the Manager, Fatigue Risk Management System in implementation and development of the Fatigue Risk Management Plan (FRMP) and FRMS in accordance with FAA regulations and guidance.
  • Management and utilization of predictive fatigue modelling software and their implementation within the company.
  • Identification and management of scientific research that is relevant to the operation of the FRMS
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree in aviation management, safety, human factors, statistics, data science, or another related field
  • Three (3) years’ experience working with safety management, data management, flight operations and/or scheduling systems 
  • Available for overnight travel (10%)
  • Individual must demonstrate initiative and assertiveness
  • Proficient with Microsoft Office
  • Knowledge and understanding of flight and duty time regulations (e.g. FAR117)
  • Experience setting up and executing data analyses and studies
  • Ability to act as a Safety Ambassador for the organization (internally and externally)
  • Strong written and verbal communication skills
  • Problem solving skills
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Experience in Fatigue Risk Management Systems and Human Factors
  • Experience utilizing fatigue software i.e. SAFTE-FAST
  • Proficiency in Business Intelligence &/or Statistical software (i.e. Spotfire, SAS, R, Python, SPSS)
  • Experience in developing, facilitating training and giving presentations both small and large audiences in various levels of leadership
  • Experience in safety investigations
  • Experience in Operations / Crew Services

Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities.


  • Computer and other office equipment

Work Environment:

  • Traditional office environment
  • Irregular working hours
  • Comfortable with changing priorities with short notice

Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Nearest Major Market: Orlando

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