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Title:  Receptionist PT

Location: 

Orlando, FL, US, 32827

Req ID:  41582

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

 

 

Receptionist-Administration

 

Position Summary

 

The Receptionist is responsible for directing Orlando Support Campus guests (OSC), in person, over the telephone, and or through e-mail, to the appropriate areas throughout the Orlando Support Campus.  In addition, the Receptionist supports all OSC based departments to ensure overall support is delivered to all of the OSC Customers.

 

Essential Responsibilities

 

  • Greet and direct all incoming visitors to the appropriate meeting locations throughout the Orlando Support Campus
  • Answer the corporate telephone line for the Orlando Support Campus
  • Support customers with booking and tracking meeting space as needed
  • Maintain common student “public” areas and ensure a neat and clean environment
  • Support the Training Sales team customers by gathering customer information, verifying required documentation, processing and tracking said information.
  • Support other OSC departments as approved by Crewleader
  • Support the Transportation operation with instructional guidance when needed
  • Support new hire orientation experience tasks as assigned
  • Perform various administrative tasks including, but not limited to copying, filing, faxing, etc.
  • Develops and maintains manuals for respective role and review on an annual basis
  • All other duties as assigned

 

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • One (1) years customer service/sales experience
  • Able to operate a switchboard with a minimum of twelve (12) telephone lines
  • Able to read, write, and speak English fluently and clearly 
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

 

Preferred Experience and Qualifications

  • Clerical experience within a corporate or professional office
  • Proficient with Microsoft Office suite
  • Able to work in a fast paced team environment and demonstrate flexibility
  • Demonstrated ability to handle multiple tasks

 

Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice including holidays and weekends
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Present a warm and professional demeanor at all times
  • Excellent communication skills
  • Provide all OSC customers with a hospitable experience

 

Equipment:

  • Switchboard Telephone System
  • Mobile phones
  • Service Carts
  • Other office equipment

 

Work Environment:

  • General office environment

 

Physical Effort:  

  • Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium)

 

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Nearest Major Market: Orlando

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