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Title:  Manager Facilities


Orlando, FL, US, 32827

Req ID:  39402

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.



Position Title: Manager Facilities OSC


Position Summary

The Facilities Manager ensures the care and upkeep of JetBlue’s Orlando Campus (Training Center, Hangar, and Lodge) and airport facilities in Florida and the Caribbean, providing JetBlue Crewmembers with a safe, comfortable, clean, efficient place in which to work and Customers with an award-winning ground experience. The Manager works in a fast paced but safety-conscious, strategic and tactical environment.  The Manager plans, budgets and schedules facility modifications, including estimates on equipment, labor, materials and other related costs.  Reporting to the Director Facilities, the Manager will also help define the strategic and efficient improvement of JetBlue’s facility maintenance programs.


Essential Responsibilities

  • Responsible for the operation and maintenance of our Orlando campus along with other cities in Florida and the Caribbean.
  • Develop and implement preventative maintenance (PM) programs for all mechanical and electronic equipment at our Training Center and Hangar.
  • Develop and oversee the execution of all contracts related to the operation of JetBlue’s Campus in Orlando
  • Guide and lead facility projects from inception to completion
  • Prepare and maintain operational budgets
  • Maintain and cultivate professional working relationships with our business partners, contractors, and project managers and act as a point of contact, and guidance, regarding their work at our facilities
  • Interface with local stakeholders and leadership on a daily basis to coordinate project and operational activities
  • Develop construction and maintenance related financial documents
  • Prepare request for quotes (RFQ) and request for proposal (RFP) documents for design and construction services and manage the execution of construction projects including bidding, design, inspections and customer receivership
  • Perform plan reviews and provide written comments to airport maintenance directives
  • Review and interpret AutoCAD drawings
  • Communicate effectively and regularly with JetBlue leadership and other key internal and external stakeholders
  • Manage and lead a team of shift work supervisors
  • Travel will be required   
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s degree
  • Five (5) years of facilities management experience
  • Skilled and knowledgeable project manager
  • Ability to display strong initiative, internal motivation, and a willingness to take on responsibilities beyond those explicitly defined
  • Skills in problem solving with sound judgement to quickly resolve issues
  • Regular attendance and punctuality
  • Strong interpersonal skills with ability to cultivate a cooperative team approach
  • Demonstrates proactive and clear communication skills
  • Available for occasional overnight travel (%)
  • In possession of valid travel documents with the ability travel in and out of the United States
  • Pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Bachelor's degree in engineering or related field
  • Ten years (10) years of facilities management experience 
  • Airline facilities experience
  • Knowledge of building infrastructure, electrical systems, plumbing or HVAC systems
  • Understanding of cost-saving methods as related to maintenance and renovation
  • Knowledge of  building codes

Crewmember Expectations

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture. Exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


  • Computer and other office equipment
  • HVAC, electrical, and plumbing
  • BMS monitoring systems
  • IT infrastructure

Work Environment:

  • Airport environment
  • Subject to weather and elevated noise levels within airports
  • Ability to stand for an extended period of time

Physical Effort: 

  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)


    • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary) 
    • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light) 
    • Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium) 
    • Position requires strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently. (Heavy) 
    • Position requires extremely strenuous physical work involving objects in excess of 100 pounds occasionally and/or in excess of 50 pounds frequently. (Very Heavy) 




JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Orlando

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