Title:  Azure Cloud Support Engineer

JetBlue Airways Corporation: Azure Cloud Support Engineer– Orlando, FL

DUTIES:

• Design, document, provision, and maintain cloud infrastructure via code
• Prepare performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns
• Maintain the infrastructure and collaborates with operational teams for change management and incident response
• Write and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual Machines.
• Write and execute code capable of managing Cloud governance policies, security, and cost management constructs.
• Implement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and Terraform.
• Plan and build Cost effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recovery.
• Code and deploy infrastructure leveraging Availability Zones/Availability Sets.
• Create and maintain infrastructure documentation and operational procedures using tools such as Confluence and Lucidchart.
• Collaborate and provide knowledge transfer to operational support teams and colleagues.
• Create monitor alerts and remediation Workflows.
• Build auto-remediation capabilities using automation frameworks and serverless functions.
• Implement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performance.
• Monitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practices.
• Able to work flexible hours and be available for emergency responses on short notice
• Other duties as assigned.

REQUIREMENTS: Bachelor’s Degree or foreign equivalent degree in Computer Science, Telecommunications Engineering, or related IT discipline and three (3) years of experience in a production operations environment.  Experience must include:

• Three (3) years of experience in Microsoft Azure Cloud production environment
• Three (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShell
• Three (3) years of experience deploying and operating containerized applications
• Three (3) years of experience deploying scaling, and administering production Kubernetes clusters
• Three (3) years of experience with Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
• Three (3) years of experience in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architecture
• Three (3) years of experience with DR (Disaster Recovery) and HA (highly availability) solutions and their use

In possession of valid travel documentation with the ability to travel in and out of the United States

Able to work flexible hours and be available for emergency responses on short notice      

SALARY: $121,118.00/year - 156,001.00/Year

LOCATION: 8900 Hangar Boulevard, Orlando, FL  32827. F/T or P/T telecommuting permitted within commuting distance of work location in order to ensure availability for emergency response on short notice.

Up to 10% domestic and international travel to JetBlue locations                                                                

JetBlue Airways Corp. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

JetBlue Airways will provide reasonable accommodations to applicants with qualified disabilities in accordance with the ADA. If you require a reasonable accommodation for our application process or any stage of the process, please contact BlueAccommodations@jetblue.com or alternatively send a fax to (718) 504-5338. Requests will be kept confidential and shared strictly on a need-to-know basis only.