Title:  Analyst Flight Ops Safety & Pilot ASAP

Position Summary

The Analyst, Flight Ops Safety SMS & Pilot ASAP supports Flight Operations compliance with JetBlue Safety Management System (SMS) policies, procedures and risk controls. The Analyst will be responsible for the administration of Flight Operations Safety data and reports. The Analyst monitors and reports on the implementation of strategies, initiatives and best practices, as directed by the Manager, Flight Ops Safety SMS & Pilot ASAP, and will play a role in incident investigations and subsequent mitigation strategies.

Essential Responsibilities

• Manages Flight Operations Safety related Aviation Quality Database (AQD) data, and Flight Operations Safety internal databases
• Monitors and reports on implementation of programs and procedures to mitigate crewmember and aircraft incidents, as well as regulatory violations
• Conduct risk assessment of potential operational hazards
• Develop mitigation controls of identified hazards
• Supports the change management process for changes occurring within Flight Operations and external teams
• Serves as a liaison between Flight Operations and teams within Corporate Safety
• Ensures communication flow of information from Flight Operations Safety between Flight Operations Programs and JetBlue University College of Flight Operations
• Supports ground event investigations
• Analyzes data from events, self-assessments, inspections and audits to identify trends and recommend corrective actions
• Supports root cause analysis and corrective action development to improve operational safety performance
• Assists in the administration of the Pilot Aviation Safety Action Program (ASAP) at the direction of the Manager, Flight Ops Safety SMS & Pilot ASAP
• Additional duties to assist/facilitate essential responsibilities of the Manager, Flight Ops Safety SMS & Pilot ASAP
• Collect information to facilitate event investigation and root cause analysis. Investigatory efforts will include, but not be limited to, conducting crewmember interviews, soliciting and reviewing written statements/reports, and researching technical reports and documents
• Ensure adherence to all Safety and Security regulations
• Other duties as assigned by the Manager, Flight Ops Safety SMS & Pilot ASAP

Minimum Experience and Qualifications

• Bachelor’s degree in Aviation Safety, Aeronautical Science, Aviation Management, or another related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• One (1) year of data analysis experience
• Excellent oral and written communication skills
• Knowledge of Microsoft Office programs (Outlook, Word, Excel, Access, PowerPoint)
• Able to work evenings and weekends as needed to meet team deadlines
• Able to follow safety guidelines
• Able to perform under pressure and within fixed time constraints
• Available for occasional overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• One (1) year of employment experience with a Part 121 carrier
• One (1) year of experience with Aviation Safety Action Program (ASAP)
• Experience and/or training in the conduct of safety investigations, root cause analysis, and the identification of potential contributing Human Factors precursors
• Experience in Aviation Quality Database (AQD) or similar database programs
• Proficient in SharePoint, MS Project, Visio, and/or any other data visualization tools
• Must able to communicate effectively to large groups, and to all levels of management and various departments

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems [Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)]
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:  

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (sedentary)