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Title:  Specialist Crew and Values Relations


Long Island City, NY, US, 11101

Req ID:  26345

Position Title: Specialist Crew and Values Relations (Temporary)


Position Summary

The Specialist Crew Relations is a temporary role lasting up to 12 months and will be responsible for providing general support to JetBlue’s Crew and Values Relations team as well as maintenance and enhancement of internal processes and data entry of sensitive information into central repositories. The Specialist will coordinate and be responsible for all administrative duties as assigned. They will work on special projects supporting corporate People initiatives. The Specialist must be comfortable working in a fast paced, non-routine work environment and is an engaging professional whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.


Essential Responsibilities

  • Assists with the revision and documentation of policies, processes and procedures
  • Coordinates and manages travel, expenses and schedules in support of People Leadership
  • Supports the migration of historical data from SharePoint into a new case management platform
  • Assists with the preparation and coordination of People led Long Island City (LSC) events 
  • Serves as a team member on other projects or conducts activities based on expertise and development goals, including process identification, and SharePoint development and management
  • Analyzes data and disseminates outcomes to appropriate stakeholders
  • Supports the Generalists with Exit Interviews, Post Separation Reviews and LSC new hire onboarding
  • Assists with the scanning and filing of personnel records 
  • Other duties as assigned


Minimum Experience and Qualifications

  • Bachelor’s degree in Human Resources, or related field
  • General understanding of data collection and analysis methodologies
  • Advanced computer skills in Microsoft Office Suite
  • Ability to plan, execute and manage projects
  • Ability to handle multiple projects simultaneously
  • Strong written and verbal communication skills
  • Strong organizational skills
  • Able to pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located 


Preferred Experience and Qualifications

  • Master’s Degree in Human Resources, or related field, preferred
  • Experience in Human Resources, or related field, preferred


Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))



  • Computer and other office equipment


Work Environment:

  • Traditional office environment


Physical Effort: 

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)



Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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