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Title:  Senior Engineer DevOps


Long Island City, NY, US, 11101

Req ID:  36682

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s enhanced cleaning procedures, wearing masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers.  As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees.  New hire employees must be fully vaccinated prior to the start of training.

Senior Engineer DevOps



Position Summary

The Senior Engineer, DevOps plays an integral role in implementing and executing cloud practices for build management, product release and operation processes. The role is responsible for managing and automating the build and deployment process and regression testing, building tools and monitoring used in product implementations. The Senior Engineer, DevOps will help in defining, maintaining procedures and tools that are used to deliver releases in a repeatable and scalable manner. This role involves significant collaboration with stakeholders across IT and partners.

Essential Responsibilities

  • Develop operations processes, implement new software deployment strategies, and conduct professional software testing when needed  
  • Establish and run the processes for on-going maintenance while monitoring support and security patching of a platform 
  • Automate, support, and ensure CI/CD in product development. 
  • Collaborate with stakeholders to define specifications and requirements for all internal and external development and deployment
  • Perform code reviews to ensure high quality and consistent coding practices, operations and infrastructure teams to ensure seamless deployments, proper documentation, and support for applications 
  • Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security, and regulatory requirements   
  • Work with internal and external Engineering/Security/Operations teams to ensure that the defined standards are met and used throughout all departments  
  • Be part of the on-call team to help resolve issues with the customer facing and support applications
  • Other duties as assigned


Minimum Experience and Qualifications

  • Bachelor’s degree in a related discipline
  • Four (4) years of previous experience working with infrastructure and/or development teams to build enterprise-scale application integration solutions.
  • Experience with Continuous Integration and Continuous Delivery process
  • Experience architecting and supporting highly available and highly scalable infrastructure 
  • Ability to grasp technical concepts quickly and apply that knowledge to DevOps efforts within the team 
  • Proficiency in scripting languages such as PowerShell, Bash, and Python.  
  • Experience with Container orchestration like Kubernetes, Docker, Vulnerabilities and Patch management.  
  • Experience with Cloud Platforms: Microsoft Azure and Google Cloud Platform or Amazon AWS.
  •  Proficient in Cloud based software development/management tools (Chef/Puppet/Salt Stack, Jenkins, Ruby, Jenkins Pipelines, GitHub, Vagrant, Ubuntu/Centos/RHEL, VMWare, Docker, Artifactory or similar) 
  • Familiarity with monitoring tools like AppDynamics, Sumologic or similar. 
  • Knowledge of Release Management Processes including Canary Deployments and Blue/Green.
  • Available for overnight travel (less than 10%) 
  • Able to work flexible hours and be available for emergency response on short notice
  • Able to pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located


Preferred Experience and Qualifications

  • Demonstrated knowledge of working with CDN Platforms and CMS Technologies
  • Experience of working with SAST, DAST & RASP tools
  • Microsoft Certified DevOps Engineer or Microsoft Certified Azure Solutions Expert
  • Demonstrated knowledge of Project Management
  • Effective time management and prioritization skills
  • Solid team and people management skills
  • Excellent problem solving and structured thinking skills
  • Able to work in a highly dynamic team environment


Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment:

  • Traditional office environment

Physical Effort:  

  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)




Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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