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Title:  Senior Analyst Technical Repair Cost


Long Island City, NY, US, 11101

Req ID:  34542

IMPORTANT UPDATE:  As part of this commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees.  New hire employees must be fully vaccinated prior to the start of training.



Position Summary

The Senior Analyst Technical Repair Cost is responsible for ensuring aircraft parts are repaired by JetBlue’s repair shop business partners at competitive cost.  The Senior Analyst ensures that JetBlue holds business partners accountable to meet the terms of repair contractual agreements. The Senior Analyst also negotiates ad hoc Time & Material repair costs for material not under maintenance agreements, The Senior Analyst obtains high quality repairs while controlling costs, achieving competitive cost per available seat mile (CASM).   

Essential Responsibilities

  • Ensures aircraft parts are repaired cost effectively by JetBlue business partners in accordance with all contract entitlements and all reference manuals and authoritative requirements. 
  • Negotiates with business partners on the repair cost of components sent for repair and approves non-standard quotes. 
  • Applies technical knowledge of repair shop practices, composite repair, metallurgy, non-destructive testing to verify repair shop dispositions and quotations.
  • Interprets repair contract technical language, Component Maintenance Manuals, and other authoritative sources of data.
  • Analyzes repair cost data and identifies cost savings opportunities and trends.
  • Reviews industry data to establish repair cost benchmarks and best practices and adapts them into JetBlue’s material repairs team and processes.
  • Coordinates with JetBlue Engineering and Technical Operations management in technical reviews, business partner disputes and quote approval decisions.
  • Develops and implements cost savings plans and reports progress to Management.
  • Supports Technical Operations Warranty team in preparing claims or cost assessments.
  • Supports ad-hoc requests from JetBlue’s Reliability and Engineering teams for chargeable shop work and Service Bulletins to gain favorable commercial terms. 
  • Reviews and approves parts exchange offers from repair shops in lieu of repairing parts.
  • Works with Strategic Sourcing to identify alternate repair channels to obtain competitive pricing.
  • Provides summarized repair information to support sourcing of new contracts.
  • Runs regular reports on open orders in compliance with internal audit policies.
  • Other duties as assigned
    Minimum Experience and Qualifications
  • High School Diploma or General Education Diploma (GED)
  • Four (4) years technical repair shop experience, performing technical evaluations and preparing technical quotes
  • Familiar with composite repairs, metallurgy, NDT, surface refinishing, painting and other repair shop practices related to aircraft component repair.
  • Excellent negotiation, communication, and project management skills
  • Available for occasional overnight travel (%)
  • In possession of valid travel documents with the ability to travel in and out of the United States
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
    • Knowledge of Microsoft Windows based programs including Outlook, Word and Excel
  • Ability to work on multiple projects simultaneously
  • Available for occasional overnight (up to 20%)
  • Legally eligible to work in the country in which the position is located
  • Pass a ten (10) year background check and pre-employment drug test,
    Preferred Experience and Qualifications
  • Bachelor’s degree in Business, Aviation, Powerplant, Structures, Avionics, or Electronics
  • Financial modeling experience
  • Prior experience in coordination of aircraft materials, coordination of aircraft component repairs, coordination of business partner performance and/or warranty claims.
  • Five (5) years’ experience in aircraft and engine parts procurement, or experience in other high volume repairs or purchasing environments   
  • Familiarity with Maintenance & Engineering database (such as TRAX)
  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate and/or FCC license
  • Hands-on repair shop experience in composite repair, machining, welding, painting, or similar work.
    Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Computer and other office equipment

Work Environment:

  • Normal Work Environment
  • Occasional work in materials warehouse and on aircraft during ground maintenance
  • Occasional to Frequent visits to repair shops
    Physical Effort: 
  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)


Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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