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Title:  Senior Analyst Maintenance Programs


Long Island City, NY, US, 11101

Req ID:  41831

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.



Position Summary

The Senior Analyst Maintenance Programs will report to the Manager of Maintenance Programs on the Maintenance Planning and Programs team in Technical Operations (Tech Ops). Maintenance Programs is responsible for development and optimization of the FAA approved Aircraft Maintenance Program. Our mission is to provide a safe, compliant and reliable aircraft to every customer, every flight, and every day. The Senior Analyst Maintenance Programs will help develop the maintenance requirements for the JetBlue fleet.


Essential Responsibilities

  • Progressively develop and optimize the FAA approved Maintenance Programs for the JetBlue fleet.
  • Continuously analyze reliability data and maintenance task findings and recommend improvements to the maintenance program that improve reliability and maximize aircraft availability.
  • Participate in monthly reliability meetings. Analyze trends and identify gaps in the maintenance program.
  • Coordinate with Maintenance Planning to optimize maintenance check packages.
  • Prepare, edit, reconcile and revise maintenance task cards. Customize maintenance program tasks and task cards to suit the JetBlue operation. Prototype new tasks and make recommendations for improvement.
  • Review OEM MPD revisions and evaluate for incorporation into the JetBlue Maintenance Program.
  • Evaluate and disposition FAA, EASA, and ANAC airworthiness directives effective to the JetBlue fleet.
  • Maintain Maintenance Program Tasks, ADs, and NPRMs in the M&E System via Engineering Controls.
  • Coordinate with Maintenance Planning and liaison with the FAA to schedule Aging Aircraft Inspections and Records Review for the JetBlue aging aircraft fleet.
  • Represent JetBlue at industry meetings to collaborate and evolve the maintenance program
  • Develop Maintenance Program department processes and assist with continuous improvement.
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree OR demonstrated capability to perform job responsibilities with a High School Diploma/ GED and four (4) years of related work experience
  • Three (3) years of aircraft maintenance, quality, maintenance programs, maintenance planning, or engineering experience
  • Knowledge of commercial aircraft systems
  • Expert knowledge of MS Office (Excel, Word, PowerPoint and Outlook)
  • Strong written, research, analytical and communication skills
  • Working knowledge of statistics and other data analysis concepts
  • Available for occasional overnight travel (10%)
  • Currently in possession of a valid passport or equivalent travel documents to travel in and out of the United States
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • FAA Airframe and Powerplant Certificate
  • Certifications and/or experience in Continuous Improvement, Lean and/or Six Sigma
  • Working knowledge of OEM documents including MRBR, MPD, AMM, and IPC
  • Knowledge of Airworthiness Directives, Service Bulletins and the disposition of engineering documents
  • Knowledge and experience with the following: Aging Aircraft Programs, Reliability/Continuing Analysis Surveillance System (CASS), MSG-3 and Maintenance Programs
  • Knowledge of Federal Aviation Regulations (FAR’s) pertaining to 121 Air Carrier operations
  • Knowledge of TRAX

Crewmember Expectations

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


  • Computer and other office equipment

Work Environment:

  • Traditional office environment

Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)



JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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