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Title:  Senior Analyst Business Continuity


Long Island City, NY, US, 11101 Orlando, FL, US, 32827 Los Angeles, CA, US, 90045-5830 Salt Lake City, UT, US, 84121 Fort Lauderdale, FL, US, 33315 Washington, DC, US, 20001-0001

Req ID:  50423

Position Summary

The Sr. Analyst Business Continuity reports to the Manager Business Continuity and Disaster Recovery and will provide support to the Business Continuity and Disaster Recovery Program by coordinating and developing contingency planning with JetBlue’s departments.  The Sr. Analyst supports Business Continuity Liaisons in plan development, testing, auditing, reporting, and serves as Subject Matter Expertise for BC Planning platform.  The Sr. Analyst responds to Incident Operation Center activations.


Essential Responsibilities

  • Develop and maintain curriculum with Manager and train Business Continuity (BC) Liaisons on plan development, testing
  • Maintain Business Continuity tool and ensure end users are comfortable using software to conduct BC Planning
  • Document policy and procedures in the Business Continuity Manual (BCM) and update as needed
  • Prepare BC data reporting for executive management and BC Steering Committee deck outlining the corporate Business Continuity program’s progress and initiatives
  • Create exercise plans, Incident Response Plans, presentation decks and conducts tabletop exercises as requested
  • Partner with Departments and IT to collect application information during BC Planning process  
  • Develop and conduct Hazard Risk Assessment and support Business Continuity Business Partner Audits
  • Serves as the primary contact for the BC Planning tool Business Partner
  • Supports the testing and readiness of the SOC Backup Center - Woodbury Support Center. Enforce compliance of all departments represented.
  • Participate on rotating on-call coverage by serving as a resource to Crewleaders and Crewmembers to provide guidance in times of crisis, and sends out alert notifications when needed
  • Create, implement, and manage ad-hoc projects as needed
  • Support Emergency Response team as needed
  • Other duties/projects as assigned


Minimum Experience and Qualifications

  • Bachelor’s Degree; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience  
  • Three (3) years of experience in the Business Continuity, Emergency Response, Crisis Management, Disaster Recovery or Aviation field
  • Experience in business resiliency or disaster recovery program management
  • Experience in coordinating multiple projects with close attention to detail
  • Knowledge of PowerPoint, Excel and other Microsoft Office products
  • Ability to handle stressful situations in a calm manner and provide leadership when needed
  • Ability for overnight travel (15%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship.


Preferred Experience and Qualifications

  • Bachelor’s Degree in Emergency Response, Crisis Management, or Business Continuity
  • Prior experience in conducting full scale exercises and leading BC Steering Committee
  • DRI International Certification
  • Has deployed to command centers for crisis situations
  • Has developed key industry (public/private) relationships


Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))



  • Computer and other office equipment


Work Environment:                                                                                                    

  • Traditional office environment
  • Airports Environment
  • Hangar


Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)



  • The base pay range for this position is between $56,500.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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