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Title:  Manager Security Systems


Long Island City, NY, US, 11101

Req ID:  21907

Position Title: Manager Security Systems


Position Summary

The Manager Security Systems develops and maintains all physical security systems utilized at JetBlue Airways including access control systems, the issuance and maintenance of corporate identification media, alarm systems, and digital Closed Circuit TV (CCTV) coverage.

Essential Responsibilities

  • Assess the physical facilities security needs at all JetBlue properties and ensures the appropriate installation,  design of infrastructure and maintenance or project management of all security systems
  • Manage the daily operations of security systems including the issuance of corporate identification cards and assigning JetBlue Crewmembers appropriate access according to their assigned roles and responsibilities.
  • Maintain comprehensive security system design specifications and standards by interacting with the Information Technology (IT) department and outside Business Partners
  • Develop and maintain enterprise-based access control and visitor management integrated systems
  • Oversee Concierge/Security day-to-day operations at JetBlue’s principal support centers
  • Recommends access control policies and procedures and ensures compliance with government standards regarding the issuance of Corporate ID media
  • Prepares and manages annual operational and capital budgets for all access control expenditures
  • Interface with government and airport authorities to ensure proper synergies and coordination regarding regulatory access control policies and procedures
  • Ensure adherence to all Safety and Security regulations
  • Other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • Five (5) years of experience in the administration of corporate or government access control systems
  • Three (3) years’ experience with integrated security systems encompassing access control, alarms and CCTV with global applications, including experience in working with blueprints and design drawings
  • Proficient with the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Internet Explorer
  • Available for occasional overnight travel (50%) to domestic and international cities
  • In possession of valid travel documents with the ability to travel in and out of the United States
  • Ability to communicate clearly, concisely, logically and coherently at various levels within the organization
  • Strong written and verbal communication skills
  • High level of organization & attention to detail
  • Excellent verbal and written communication skills
  • Pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located
  • Proficient with Microsoft Office Suite

Preferred Experience and Qualifications

  • Bachelor’s Degree
  • Proficiencies with Access/Egress and CCTV Technologies
  • Strong leadership abilities
  • Effective interpersonal skills
  • Significant organizational and planning abilities in reading and/or preparing technical drawings and architectural proposals

    Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
  • Identify and recall JetBlue’s Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards 


  • Computer and other office equipment
  • Hirsch Velocity Access Control System
  • Server database for access control
  • Visitor Management system

    Work Environment:

  • Normal office environment
  • Ability to travel to multiple locations as necessary

    Physical Effort:  

  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)


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