Title:  Manager Security Systems

Position Summary

The Manager Security Systems develops and maintains all physical security systems utilized at JetBlue Airways including access control systems, alarm systems, and digital Closed-Circuit TV (CCTV) coverage.

Essential Responsibilities

• Assess the physical facilities security needs at all JetBlue properties and ensures the appropriate installation, design of infrastructure and maintenance or project management of all security systems
• Manage the daily operations of security systems including assigning JetBlue crewmembers appropriate access according to their assigned roles and responsibilities
• Maintain comprehensive security system design specifications and standards by interacting with the Information Technology (IT) department and outside business partners
• Develop and maintain enterprise-based access control and visitor management integrated systems
• Recommends access control policies and procedures and ensures compliance with government standards regarding the issuance of Corporate ID media
• Prepares and manages annual operational and capital budgets for all access control expenditures
• Interface with government and airport authorities to ensure proper synergies and coordination regarding regulatory access control policies and procedures
• Manage maintenance, repairs, etc. for Explosive Trace Detection (ETD) equipment
• Ensure adherence to all safety and security regulations
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement    
• Other duties as assigned

Minimum Experience and Qualifications

• Bachelor’s degree in Information technology, Cybersecurity, Computer Science/Engineering, Network Administration or a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of experience in the administration of corporate or government access control systems
• Three (3) years’ experience with integrated security systems encompassing access control, alarms and CCTV with global applications, including experience in working with blueprints and design drawings. Experience managing Avigilon, CCURE, LENEL, Indigo, etc.
• Proficient with the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Internet Explorer
• Available for moderate overnight travel (50%) to domestic and international cities
• In possession of valid travel documents with the ability to travel in and out of the United States
• Ability to communicate clearly, concisely, logically and coherently at various levels within the organization
• Strong written and verbal communication skills
• High level of organization & attention to detail
• Excellent verbal and written communication skills
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science/Engineering, Network Administration or a related field
• Proficient with Access/Egress and CCTV technologies
• Strong leadership abilities
• Effective interpersonal skills
• Significant organizational and planning abilities in reading and/or preparing technical drawings and architectural proposals

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment
• Hirsch/CCURE Velocity Access Control System
• Server database for access control
• Visitor Management System

Work Environment:

• Traditional office environment
• Ability to travel to multiple locations as necessary
• Climb ladders

Physical Effort:  

• Medium physical effort required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. 

Compensation: 

• The base pay range for this position is between $81,000.00 and $136,200.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.