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Title:  Manager IT Data Engineering


Long Island City, NY, US, 11101

Req ID:  44662

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

Position Summary

Do you enjoy working with data? Do you want help drive the direction of data products that empower people around you to make well-informed, data-driven decisions? If yes, we want to talk to you. The Data Engineering team at JetBlue has been focused on building a truly modern, state-of-the-art data stack, which is evolving quickly to meet the needs of the fast-paced world of commercial aviation. The Data Engineering team’s work is critical to support JetBlue’s Operations, Customers, and Crewmembers so that we can continue to contribute to JetBlue’s mission of inspiring humanity together.


We are looking for Manager to work closely with business teams, infrastructure teams, product developers and Business Partners to develop data pipelines and data warehousing solutions. The Data Engineering team is focused on building data products to support the needs of Business Intelligence, Data Science, and enterprise-wide analytics. The Manager is responsible for planning, managing, and supporting new and existing data pipelines and transformations. An ideal candidate will have a strong technical background in data engineering, data architecture, cloud infrastructure, and analytics. We are looking for a talented, delivery-focused leader who has a proven track-record of scaling engineering teams (both onsite and offshore), and who is capable of building strong relationships throughout the organization and with external Business Partners.


Essential Responsibilities

  • Manage a large team of Data Engineers and Data Operations Engineers, who focus on building and supporting data pipelines into and out of JetBlue’s enterprise data warehouse
  • Provide hands-on support for engineers during all phases of development, including designing, building, reviewing, and deploying new data models and data pipelines into production
  • Architect data warehousing solutions to meet the needs of analysts and data scientists, ensuring that all solutions comply with internal data management standards and strategies
  • Promote the use of data throughout the company by providing guidance and training on user-facing components of JetBlue’s data warehouse and other related tools to encourage more data-driven decision making across the organization
  • Develop a deep level of understanding of JetBlue’s data landscape, and serve as a subject matter expert in data source availability within the enterprise data warehouse
  • Interface with JetBlue technical teams (Infrastructure, Architecture, Business Intelligence, Data Science, DBAs) and serve as the main point of contact for all IT products related to data warehousing
  • Manage team financials and budgets, including working directly with Project Managers and Product Managers to ensure on-time and on-budget project delivery
  • Build strong relationships with new and existing external Business Partners
  • Define strategical improvements in process, including but not limited to introducing new technology products, revamping existing architecture, and/or reprioritizing tasks based on Crewmember needs
  • Present team achievements and deliverables to executive leadership and share key learnings at external conferences
  • Play a significant role in the development of Crewmembers to support their engagement, growth, and goals
  • Other duties as assigned


Minimum Experience and Qualifications

  • Bachelor’s Degree in Computer Science, Computer Engineering from an accredited college in related discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience.
  • Five (5) years of experience of technical management of data product portfolios, including three (3) years of experience working with core technologies related to data warehousing, e.g. data integration, business intelligence, analytics engineering, data pipelining, etc.
  • Experience in an IT/Business liaison role focused on managing relationships with business customers
  • Strong interpersonal, leadership and managerial skills including the ability to motivate others
  • Proven experience with dbt (data build tool) & Snowflake
  • Strong SQL skills
  • Experience with modern ELT orchestration tools like Azure Data Factory or Airflow
  • Experience with git and git-based workflows
  • Positive, upbeat energy and strong team player
  • Available for overnight travel (10%)
    • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Proven track record of successfully contributing to a project focused on building data products for a large enterprise in a cloud data warehouse, like Snowflake, in a cost-effective manner
  • Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.)
  • Strong Python skills
  • Strong vendor management, negotiation, and resolution skills
  • Excellent verbal and written communication skills
  • General knowledge of budget processes
  • Prior airline experience


Crewmember Expectations

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


  • Computer and other office equipment

Work Environment

  • Normal office environment

Physical Effort

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)





JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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