Title:  Manager IT Corporate Products

Position Summary:

The Manager IT Corporate Products Finance is the point of contact for all strategic and tactical solutions for the designated business area. The Manager is responsible for planned initiatives, projects, and ongoing IT services, project delivery, and business partner management.   The Manager leads, coaches and develops a team of crewmembers focused on solution delivery and/or operational support.  The Manager will be involved in operational support of all solutions and or applications within the scope of responsibility.

The Manager is comfortable with maintaining a public profile and building relationships throughout the organization. The Manager is also able to change priorities and focus to meet business demands, excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion and Fun.

Essential Responsibilities:

• Lead the IT Corporate Products Finance Team to deliver SAP and related Business System solutions that meet defined business objectives and requirements
• Collaborate with business's functional area leaders and oversees the delivery of IT solutions to support the business functions the manager is aligned to
• Partner to deliver an IT Strategy and an annual plan to support the business functions aligned to the area of responsibility including a solution and/or application roadmap
• Performs configuration work as needed to support the team for new and existing functionality
• Collaborate with IT counterparts, team members and cross-functional teams in application design, development, integration, testing and deployment of Finance Solutions
• Functions as resident team expert for all configuration issues (both support and project) within their areas (modules) of expertise
• Responsible for developing, maintaining and reporting a financial and resource plan for area of responsibility
• Support applications / solutions from conception to retirement and act as the escalation point for operational support to assigned portfolio applications with around the clock accessibility
• Partner with Strategic Sourcing organization to negotiate Business Partner contracts and service level agreements which aligns with business units requirements and expectations
• Manage production and non-production environments through change control management
• Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security and regulatory requirements
• Provide direct or indirect oversight of delivery teams for applicable portfolio initiatives
• Take a significant role in leading and coaching direct team and/or indirect crewmembers to support the engagement, growth and development of Succession plan for the IT department
  • Other duties as assigned

Minimum Experience and Qualifications:

• Bachelor’s degree in a related discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Five (5) years of experience with implementing and supporting Financial Systems - SAP FICO & MM
  • Five (5) years of hands-on experience with configuring SAP R/3 FICO or S4HANA Finance with a minimum of three (3) full life-cycle deployments
  • Knowledge of Project Management (PMBOK) and strategic planning

• Available for moderate overnight travel (up to 35%)  
• Able to work flexible hours and be available for emergency response on short notice
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

• • Managing a budget
  • Seven (7) years of experience in a leadership role; managing relationships with business customers 
  • Seven (7) years of experience with implementing and supporting Financial Systems - SAP FICO & MM
  • Experience with SAP S4HANA Finance, Treasury & Risk Management System, SAP BTP, Ariba and Concur
  • Three (3) years’ experience managing large portfolios or operating budgets and delivering medium to large scale IT projects (Project Management Body of Knowledge (PMBOK), Microsoft Solutions Framework (MSF), Software Engineering Institute (SEI), Agile Methods, Rational Unified Process (RUP))
  • Experience with understanding and implementing Procure to Pay processes
  • Knowledge of technology fundamentals and concepts; Microsoft technologies preferred
  • Managing a full project or initiative, including presenting recommendations to senior leadership
  • Thorough knowledge of business function and thorough knowledge of business operations, objectives and strategies
  • Exposure to JetBlue’s IT disciplines and interdependencies
  • Exposure to JetBlue’s business units and how their needs drive IT strategy

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

• Computer and other office equipment

Work Environment

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $118,800.00 and $177,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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