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Title:  Manager Ancillary Products & Strategy


Long Island City, NY, US, 11101

Req ID:  22302

Position Summary

The Manager will lead the team focusing on the holistic health of ancillary generating revenue streams which includes Even More Space, Core Seats Selection, Mint Studio, Mint Upsell, Baggage and other programs as they come available. The Manager will drive pricing optimization to improve revenue, overall reporting, modelling, and pricing mechanisms. In addition, the Manager will be the lead liaison with senior leadership showcasing actions, trends and performance


Essential Responsibilities

· Set specific and impactful pricing strategies for ancillaries that will incite meaningful and efficient revenue production

· Monitor key performance indicators and trends to adjust pricing to optimize revenue

· Steer the overall ancillary strategy by garnering collective support from the wider organization

· Work closely with Commercial, Customer Experience and IT leaders to ensure product effectiveness and fulfillment

· Partner with the Data Science team to build out advanced pricing tools to further optimize ancillary revenue streams

· Efficiently compile, create and execute analyses for Exec level dashboards

· Step in for Director as needed, through overall representation of the Ancillary Products and communicating with senior leadership

· Act as a thought leader for the team, proactively improving processes, pricing mechanisms, and driving revenue generating programs

· Support the team in performing ad hoc analysis and model creation to make robust recommendations in support of revenue initiatives

· Other tasks as assigned


Minimum Experience and Qualifications

· Bachelor’s Degree in Business, Mathematics, Statistics or relevant field

· Five (5) years of analytical or quantitative experience

· Two (2) years of Revenue Management experience

· Ability to work independently and in a team environment

· Experience with analyzing large datasets from multiple sources

· Highly proficient in an array of analysis tools

· Experience with Tableau or other data visualization tools

· Pass a ten (10) year background check and pre-employment drug test

· Legally eligible to work in the country in which the position is located


Preferred Experience and Qualifications

· Seven (7) years of analytical or quantitative experience

· Four (4) years Revenue Management experience

· Experience within airline industry

· Strong track record of communicating insights to leadership

· Experience using programming language to extract large datasets


Crewmember Expectations:

· Regular attendance and punctuality

· Potential need to work flexible hours and be available to respond on short-notice

· When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

· Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

· Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

· Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))


· Computer and other office equipment

Work Environment:

· Traditional office environment

Physical Effort:

· Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)



Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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