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Title:  Lead Engineer DevOps


Long Island City, NY, US, 11101

Req ID:  41089

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

Position Summary

The Lead Engineer, DevOps plays an integral role in implementing and executing cloud practices for build management, product release and operation processes. The role is responsible for managing and automating the build and deployment process and regression testing, building tools and monitoring used in product implementations. The Lead Engineer, DevOps will help in defining, maintaining procedures and tools that are used to deliver releases in a repeatable and scalable manner. This role involves significant collaboration with stakeholders across IT and partners.

Essential Responsibilities

  • Develop and Lead operations processes, implement new software deployment strategies, and conduct professional software testing when needed 
  • Establish and run the processes for on-going maintenance while monitoring support and security patching of a platform
  • Automate, support, and ensure CI/CD in product development.
  • Collaborate and mentor junior engineers with regards to software release best practices.
  • Perform code reviews to ensure high quality and consistent coding practices, operations and infrastructure teams to ensure seamless deployments, proper documentation, and support for applications
  • Ensure that JetBlue IT and business standards and procedures are maintained in accordance with Company policies and all audit, security, and regulatory requirements  
  • Work with internal and external Engineering/Security/Operations teams to ensure that the defined standards are met and used throughout all departments 
  • Be part of the on-call team to help resolve issues with the customer facing and support applications
  • Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience
  • Five (5) years of previous experience working with infrastructure and/or development teams to build enterprise-scale application integration solutions.
  • Four (4) years of experience with Continuous Integration and Continuous Delivery process
  • Experience architecting and supporting highly available and highly scalable cloud infrastructure like Microsoft Azure and Google Cloud Platform or Amazon AWS.
  • Ability to grasp technical concepts quickly and apply that knowledge to DevOps efforts within the team
  • Proficiency in scripting languages such as PowerShell, Bash, and Python. 
  • Experience with Container orchestration like Kubernetes, Docker, Vulnerabilities and Patch management. 
  • Proficient in Cloud based software development/management tools (Ansible/Salt Stack, Ruby, Jenkins Pipelines, GitHub, Ubuntu/Centos/RHEL, Terraform, Artifactory or similar)
  • Familiarity with monitoring tools like AppDynamics, Sumo Logic or similar.
  • Knowledge of Release Management Processes including Canary Deployments and Blue/Green.
  • Available for overnight travel (less than 10%)
  • Able to work flexible hours and be available for emergency response on short notice
  • Able to pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Three (3) years of experience leading/mentoring team of software engineers.
  • Demonstrated knowledge of working with CDN Platforms and CMS Technologies
  • Experience in managing pipeline tools
  • Microsoft Certified DevOps Engineer or Microsoft Certified Azure Solutions Expert
  • Demonstrated knowledge of Project Release Management
  • Effective time management and prioritization skills
  • Solid team and people management skills
  • Excellent problem solving and structured thinking skills
  • Able to work in a highly dynamic team environment

Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR)) 
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities


  • Computer and other office equipment

Work Environment:                                                                                                                                              

  • Traditional office environment

Physical Effort: 

  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.  (Light)





JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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