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Title:  Analyst Sales Operations & Analysis


Long Island City, NY, US, 11101

Req ID:  31902

IMPORTANT UPDATE:  As part of this commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees.  New hire employees must be fully vaccinated prior to the start of training.

Position Title: Analyst Sales Operations & Analysis


Position Summary

The Analyst Sales Operations & Analysis supports the Manager Sales Operations & Analysis in providing analytical feedback and support to the overall sales organization and Commercial team. The Analyst works closely with Revenue Management and Commercial leadership reporting on sales efforts and effectiveness of strategies implemented. The Analyst is responsible for the day to day management of various internal and external sales projects as well as management of all large sales team events and advertising.


Essential Responsibilities

  • Present client information to sales managers or commercial leadership at a timely fashion in order to support strategy decisions
  • Provide valuable feedback on strategy relative to events, advertising, and projects utilizing data and knowledge of the corporate sales environment
  • Support field Sales Managers in the efforts to drive incremental revenue in corporate business travel
  • Responsible for rolling up reports on Sales Manager revenue targets
  • Support operations and workflows through CRM system,
  • Oversee contract management process and day-to-day activities
  • Support large event planning, development, and billing
  • Generate sales reports to support the development of existing and new contracts
  • Maintain reports and assist in development of sales tools
  • Other duties as assigned


Minimum Experience and Qualifications

  • Bachelor's Degree in any field of study
  • One (1) year of revenue management, sales, or marketing experience
  • Effective written, verbal and presentation skills
  • Demonstrate proficiency in Microsoft Excel through an onsite, computer-based work sample
  • Highly motivated and capable of managing multiple projects simultaneously
  • Available for occasional overnight travel (15%)
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located


Preferred Experience and Qualifications

  • Advanced knowledge of SQL, Microsoft Access or other database software
  • Experience with data visualization tools such as Tableau, Microsoft Power BI, or Tibco Spotfire
  • Experience with


      Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR)) 



  • Computer and other office equipment


     Work Environment:

  • Normal Office Environment


     Physical Effort:

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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