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Title:  Ground Operations Crew PT

Location: 

Jamaica, NY, US, 11430

Req ID:  28043

IMPORTANT UPDATE:  As part of this commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees.  New hire employees must be fully vaccinated prior to the start of training.

The Ground Operations Crew loads and unloads Customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, assists with ramp service duties including waste disposal  and re-servicing of aircraft.  The Ground Operations Crew will also assist Customers when needed, and complies with any ad-hoc requests as needed. Individuals must be comfortable serving Customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather related conditions. This position may either be part time or full time JFK or LGA based on operational needs at he time of offer.

 

Essential Responsibilities

· Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment

· Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)

· Works in a ramp environment

· Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system

· Operates external aircraft equipment

· Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories

· Assist Customers with special needs, e.g. Customers who need assistance in boarding 

· Guides aircraft to and from aircraft parking locations

· Occasionally carry a handheld radio and communicate effectively with proper radio etiquette

· Occasionally assist with loading and unloading mail, small packages and human remains

· Ensure and maintain a safe environment and operation 

· Other duties as assigned 

 

Minimum Experience and Qualifications

· High School Diploma or General Education Development (GED) Diploma

· One (1) year customer service, volunteer experience or sales experience 

· Must be at least 18 years old

· Complete fluency in written and spoken English

· Successfully complete a job assessment 

· Must be able to adhere to JetBlue Uniform Policy Manual Standards 

· Able to travel and/or work variable hours, flexible shifts, including holidays and weekends

· Able to follow safety guidelines

· Able to perform under pressure and within fixed time constraints

· Able to work in all types of weather conditions

· Able to make occasional trips to other locations for training or temporary assignment

· Must be able to give and receive verbal communication

· Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers

· Maintaining a positive, good-natured attitude is essential

· Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed

· Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

· Depending on location, may need to acquire and maintain a United States Customs Clearance

· Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards

· Legally eligible to work in the country in which the position is located

· Pass a ten (10) year background check and pre-employment drug test

 

Preferred Experience and Qualifications

· Bilingual skills

· Previous airline experience

· Proficient with Microsoft Office suite

 

Crewmember Expectations: 

· Regular attendance and punctuality  

· Well-groomed and able to maintain a professional appearance

· Potential need to work flexible hours and be available to respond on short-notice

· When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers  are asked to assist with light cleaning of the aircraft

· Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun

· Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

·  Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

·  Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

·  Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

 

Equipment: 

· Computer/Electronic Tablet and other office equipment

· Ground service equipment

· Handheld radios 

· Public Address System 

· Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) 

· Free-standing computer kiosks used to identify and process Customer reservations 

· Light Emitting Diode (LED) screens and signs 

 

Work Environment: 

· Airport Ramp environment;  the outdoor environment may present weather variations and elevated noise levels

· Ability to work weekends or irregular shifts 

· Able to make occasional trips to other locations for training or temporary assignment

· Subject to weather and elevated noise levels within airports 

· Ability to stand for an extended period of time 

 

Physical Effort:  

· Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance.

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The Ground Operations Crew loads and unloads Customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, assists with ramp service duties including waste disposal\xa0 and re-servicing of aircraft.\xa0 The Ground Operations Crew will also assist Customers when needed, and complies with any ad-hoc requests as needed. Individuals must be comfortable serving Customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather related conditions. This position may be in JFK or LGA and may either be part time or full time based on operational needs.<\/b><\/em><\/p>\n\n

\xa0<\/p>\n\n

Essential Responsibilities<\/p>\n\n

\xb7 Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment<\/p>\n\n

\xb7 Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)<\/p>\n\n

\xb7 Works in a ramp environment<\/p>\n\n

\xb7 Tags, lifts, loads and unloads Customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system<\/p>\n\n

\xb7 Operates external aircraft equipment<\/p>\n\n

\xb7 Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories<\/p>\n\n

\xb7 Assist Customers with special needs, e.g. Customers who need assistance in boarding\xa0<\/p>\n\n

\xb7 Guides aircraft to and from aircraft parking locations<\/p>\n\n

\xb7 Occasionally carry a handheld radio and communicate effectively with proper radio etiquette<\/p>\n\n

\xb7 Occasionally assist with loading and unloading mail, small packages and human remains<\/p>\n\n

\xb7 Ensure and maintain a safe environment and operation\xa0<\/p>\n\n

\xb7 Other duties as assigned\xa0<\/p>\n\n

\xa0<\/p>\n\n

Minimum Experience and Qualifications<\/p>\n\n

\xb7 High School Diploma or General Education Development (GED) Diploma<\/p>\n\n

\xb7 One (1) year customer service, volunteer experience or sales experience\xa0<\/p>\n\n

\xb7 Must be at least 18 years old<\/p>\n\n

\xb7 Complete fluency in written and spoken English<\/p>\n\n

\xb7 Successfully complete a job assessment\xa0<\/p>\n\n

\xb7 Must be able to adhere to JetBlue Uniform Policy Manual Standards\xa0<\/p>\n\n

\xb7 Able to travel and/or work variable hours, flexible shifts, including holidays and weekends<\/p>\n\n

\xb7 Able to follow safety guidelines<\/p>\n\n

\xb7 Able to perform under pressure and within fixed time constraints<\/p>\n\n

\xb7 Able to work in all types of weather conditions<\/p>\n\n

\xb7 Able to make occasional trips to other locations for training or temporary assignment<\/p>\n\n

\xb7 Must be able to give and receive verbal communication<\/p>\n\n

\xb7 Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers<\/p>\n\n

\xb7 Maintaining a positive, good-natured attitude is essential<\/p>\n\n

\xb7 Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed<\/p>\n\n

\xb7 Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge<\/p>\n\n

\xb7 Depending on location, may need to acquire and maintain a United States Customs Clearance<\/p>\n\n

\xb7 Possess and maintain a valid Driver\u2019s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards<\/p>\n\n

\xb7 Legally eligible to work in the country in which the position is located<\/p>\n\n

\xb7 Pass a ten (10) year background check and pre-employment drug test<\/p>\n\n

\xa0<\/p>\n\n

Preferred Experience and Qualifications<\/p>\n\n

\xb7 Bilingual skills<\/p>\n\n

\xb7 Previous airline experience<\/p>\n\n

\xb7 Proficient with Microsoft Office suite<\/p>\n\n

\xa0<\/p>\n\n

Crewmember Expectations:\xa0<\/p>\n\n

\xb7 Regular attendance and punctuality\xa0\xa0<\/p>\n\n

\xb7 Well-groomed and able to maintain a professional appearance<\/p>\n\n

\xb7 Potential need to work flexible hours and be available to respond on short-notice<\/p>\n\n

\xb7 When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers\xa0 are asked to assist with light cleaning of the aircraft<\/p>\n\n

\xb7 Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun<\/p>\n\n

\xb7 Promote JetBlue\u2019s #1 value of safety as a Safety Ambassador, supporting JetBlue\u2019s Safety Management System (SMS) components, Safety Policy and behavioral standards<\/p>\n\n

\xb7\xa0 Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue\u2019s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))<\/p>\n\n

\xb7\xa0 Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls<\/p>\n\n

\xb7\xa0 Upholding JetBlue\u2019s safety performance metric goals and understanding how they relate to their duties and responsibilities<\/p>\n\n

\xa0<\/p>\n\n

Equipment:\xa0<\/p>\n\n

\xb7 Computer/Electronic Tablet and other office equipment<\/p>\n\n

\xb7 Ground service equipment<\/p>\n\n

\xb7 Handheld radios\xa0<\/p>\n\n

\xb7 Public Address System\xa0<\/p>\n\n

\xb7 Jet bridge and/or air stairs (Customer enplaning/deplaning equipment)\xa0<\/p>\n\n

\xb7 Free-standing computer kiosks used to identify and process Customer reservations\xa0<\/p>\n\n

\xb7 Light Emitting Diode (LED) screens and signs\xa0<\/p>\n\n

\xa0<\/p>\n\n

Work Environment:\xa0<\/p>\n\n

\xb7 Airport Ramp environment;\xa0 the outdoor environment may present weather variations and elevated noise levels<\/p>\n\n

\xb7 Ability to work weekends or irregular shifts\xa0<\/p>\n\n

\xb7 Able to make occasional trips to other locations for training or temporary assignment<\/p>\n\n

\xb7 Subject to weather and elevated noise levels within airports\xa0<\/p>\n\n

\xb7 Ability to stand for an extended period of time\xa0<\/p>\n\n

\xa0<\/p>\n\n

Physical Effort:\xa0\xa0<\/p>\n\n

\xb7 Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance.<\/p>\n', null, 'listingLayout');


 


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Nearest Secondary Market: New York City

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