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Title:  Coordinator Inflight Leaves


Fort Lauderdale, FL, US, 33315

Req ID:  39651

IMPORTANT UPDATE:  Every decision JetBlue has made throughout the pandemic has been with our safety value front and center. Whether it’s requiring masks, or many of the other health and safety protocols we’ve had to navigate during the pandemic, all of these efforts have been focused on making the workplace and air travel safer for you and our Customers. As part of our commitment to health and safety, COVID-19 vaccines are required for all JetBlue employees. New hire employees must be fully vaccinated prior to the start of training.

Position Summary


The Inflight Coordinator, Leaves will support the base in all leave processing. This individual is responsible for tracking, processing, maintaining and following up on all base Inflight Crewmember leaves including but not limited to Disability, ADA, FMLA, Personal, Military, Parental and OJI.


Essential Responsibilities

  • Processes all Base Inflight leaves (in and out) through BCSS and Business Partners as required
  • Maintains and tracks all leaves via the SharePoint Leave logs
  • Provide monthly reports to Inflight Base Manager(s) identifying Crewmembers that are on approved 30 days personal leave
  • Notifies Base leadership of Leave of Absences status and follow-up action needed
  • Ensure proper CrewTrac coding for Crewmember Leaves
  • Updates the Base offline list to ensure Crewmembers status of leave is accurate and verifies the eligibility of their monthly bid awards.
  • Partners with the People Department on any unsubstantiated leaves of absents follow up
  • Point of contact for Crewmembers, Crewleaders, Risk Management and appropriate business partners to gather information.
  • Complete and track Worker’s Compensation Claims
  • Maintain Occupational Safety Health Administration (OSHA) logs and provides monthly reports to Safety
  • Generate weekly reports to Base Coordinator on any leave of absences CrewTrac recodes
  • Communicates with CrewPlanning, Crew Service, Benefits and CrewTravel to ensure Crewmembers are active in all systems when returning from a leave of absences
  • Provides supports to Inflight Crewmembers and local Base leadership on leave of absences question and provides general administrative support as needed
  • Acts as a single point of contact for leave related information between Inflight Crewmembers, Base leadership, Benefits and People
  • Other duties as assigned


Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • One (1) year experience with Benefits or Leave Administration and knowledge of State and Federal Leave Programs  
  • Pass a ten (10) year background check and pre-employment drug test
  • Legally eligible to work in the country in which the position is located


Preferred Experience and Qualifications

  • Proficient with Microsoft Office and Excel
  • Knowledge of CrewTrac, BCCS, SharePoint and general leave information
  • Excellent verbal and written communication
  • Excellent organizational and analytical skills


Crewmember Expectations:

  • Regular attendance and punctuality
  • Well groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Well-groomed and able to maintain a professional appearance
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems   (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities




  • Computer and other office equipment

Work Environment:

  • Normal Office Environment
  • Present for core business hours but may be required to work evenings and weekends

Physical Effort:

 Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)


JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

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