Title:  Coordinator Inflight Leaves

Position Summary

The Inflight Coordinator, Leaves will support the base in all leave processing. This individual is responsible for tracking, processing, maintaining and following up on all base Inflight crewmember leaves including but not limited to Disability, Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), Personal, Military, Parental and On the Job Injury (OJI).

Essential Responsibilities 

• Processes all Base Inflight leaves (in and out) through BCSS and Business Partners as required
• Maintains and tracks all leaves via the SharePoint Leave logs
• Provide monthly reports to Inflight General Manager(s) identifying crewmembers that are on approved 30 days personal leave
• Notifies Base leadership of Leave of Absences status and follow-up action needed
• Ensure proper CrewTrac coding for crewmember Leaves
• Updates the Base offline list to ensure crewmembers status of leave is accurate and verifies the eligibility of their monthly bid awards
• Partners with the People Department on any unsubstantiated leaves of absents follow up
• Point of contact for crewmembers, crewleaders, Risk Management and appropriate business partners to gather information
• Complete and track Worker’s Compensation Claims
• Maintain Occupational Safety Health Administration (OSHA) logs and provides monthly reports to Safety
• Generate weekly reports to Base Coordinator on any leave of absences CrewTrac recodes
• Communicates with CrewPlanning, Crew Service, Benefits and CrewTravel to ensure crewmembers are active in all systems when returning from a leave of absences
• Provides supports to Inflight crewmembers and local Base leadership on leave of absences question and provides general administrative support as needed
• Acts as a single point of contact for leave related information between Inflight crewmembers, Base leadership, Benefits and People
• Other duties as assigned
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Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• One (1) year of administrative experience
• Fluently speak, read, write, and translate accordingly in Spanish and English
• Strong knowledge of Microsoft Excel, Microsoft PowerPoint and Microsoft Word
• Demonstrated strong work ethic, specifically areas of attendance and punctuality
• Time and organizational management skills when dealing with constant time sensitive requests
• Able to work flexible hours and be available for an emergency response on short notice
• Become crew qualified and fly as an Inflight crewmember at least once per month
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• One (1) year of experience with Benefits or Leave Administration and knowledge of State and Federal Leave Programs 
• Proficiency in Microsoft Office and Excel
• Knowledge of CrewTrac, BCCS, SharePoint and general leave information
• Excellent verbal and written communication
• Excellent organizational and analytical skills

Crewmember Expectations: 

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment: 

• Computer and other office equipment

Work Environment:

• Traditional office environment
• Present for core business hours but may be required to work evenings and weekends

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)