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Title:  Aircraft Support Technician


Boston, MA, US, 02128

Req ID:  52644
Category:  Administration



The Aircraft Support Technician will be responsible for executing the interiors maintenance program.  Duties will include identifying, repairing and replacing components primarily pertaining to the interiors of the aircraft.  The position will be covering a 24hour operation with a primary responsibility to work the overnight shift.  Position will work directly with Lead Technicians to modify and repair cabin interiors. 

Essential Responsibilities

  • Inspecting, servicing, testing, repairing, modifying, removing and replacing aircraft and cabin components
  • Perform or assist in the open up /close up, disassembly, lubrication, cleaning, repair and servicing of aircraft and cabin by utilizing appropriate tooling, chemicals and equipment
  • Complete required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM)
  • Review and interpret online aircraft manuals 
  • Other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Diploma (GED)
  • Basic mechanical aptitude and tool familiarity
  • Ability to work primarily overnight shift
  •  Ability to communication effectively; in both oral and written communication 
  • Ability to frequently crawl, bend, kneel, climb, stoop and work in confined spaces 
  • Ability to work under pressure in a team environment 
  • Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue’s insurance standards  
  • Ability to remain alert to moving vehicles, aircraft and situational awareness 
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge  
  • Depending on location, may need to acquire and maintain a United States Customs Clearance  
  • Available for travel (10%)
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Basic understanding of mechanical, electrical, hydraulic and pneumatic disciplines as they apply to aircraft systems
  • Ability to drive tugs, trucks, taxi aircraft, lift trucks, snorkel lift, boom lift and tractor and/or other maintenance vehicles 
  • Airframe and/or Powerplant License
  • Prior Aircraft maintenance experience

Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards 
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR)) 
  • Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls 
  • Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities  


  • Computer and other office equipment
  • Operate lift trucks, snorkel lift, boom lift and tractor after attending training 
  • Issued reflective safety vest, ear protection and other Personal Protective Equipment (PPE) 
  • Ability to use handheld two way radios, headsets and/or phone  

Work Environment:

  • Airport/Hangar Environment
  • Work may be outdoors with seasonal weather 
  • Ability to work in elevated areas and confined spaces  

Physical Effort:  

  • Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently. (Medium) 

JetBlue Airways is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Nearest Major Market: Boston