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Title:  General Manager Security Sys Corp Sec


Long Island City, NY, US, 11101

Req ID:  29831



Position Summary

The General Manager Security Systems is responsible for security systems operations, program management, and risk management. The General Manager will oversee the Security Systems team, Service Center Security, and ID Services system wide. 

Essential Responsibilities

  • Oversee and coordinate terminal operations, moves, adds and changes including redevelopment projects for all JetBlue cities (existing and new projects)
  • Responsible for business partner management, including service contract and RFP’s requirements for Corporate Security initiatives. 
  • Prepare and manage annual operational, capital budgets, and day-to-day management of Security System, Visitor Management and ID services.
  • Oversee ID Services and Orientation distribution throughout our Blue cities system wide.
  • Support all security systems operations T5 and LGA as the Terminal Operators. 
  • Liaison to CBP, TSA, and Port Authority for Security System Requirements and Compliances.
  • Design, Implement, and Maintain Airport Video Surveillance Systems for Airport Operations Centers.
  • Monitor and Report changes in the threat, technical, legal, and regulatory landscape. 
  • Provide Security System information for audits such as PCI Compliance, TSA, or Airport Authority Audits.
  • Take a significant role in the development of crewmembers to support the engagement, growth, goal achievement
  • Evaluate and decide upon key investments in equipment, infrastructure, and talent.
  • Engage with corporate officers in broader organizational strategic planning and risk management.
  • Provide technical guidance to Corporate Security, IT, Cyber/Legal, and IPD/ Engineering teams. 
  • Liaise with Information Technology teams to ensure alignment between the security and enterprise architectures with the goal of coordinating the strategic planning implicit in these architectures Other duties as assigned

Minimum Experience and Qualifications

  • Bachelor’s Degree in a related field.
  • Six (6) years’ experience in systems related infrastructure and system design, physical security operations or technology experience
  • Ability to work well under pressure and adapt to changing information quickly
  • Available for frequent overnight travel (up to 50%)
  • In possession of valid travel documents with the ability to travel in and out of the United States
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located

Preferred Experience and Qualifications

  • Master’s Degree
  • Seven (7) years’ experience in systems related infrastructure and system design, physical security operations or technology experience
  • Preferred certifications but not limited to: Security System / Low Voltage Licensed Installer, PMP, PSP, CISSP, or relevant equivalents.  
  • Experience developing talent through mentoring, coaching, succession planning, and retention strategies.
  • Experience administering physical risk assessments, penetration testing, and vulnerability management. 
  • Experience in the creation of airport terminal operator agreements, government regulations, and airport authority requirements relevant to systems
  • Working knowledge or experience of Aviation Safety and Security, Emergency Response Planning, Contingency Planning and Business Continuity Planning.

     Crewmember Expectations:

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Well-groomed and able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities


  • Computer/Electronic table and other office equipment

     Work Environment:

  • Normal Office Environment

     Physical Effort:  

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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